What is Netspend? | CreditCards.com (2024)

For a majority of American adults, it’s hard to imagine not having a bank account.

It’s how most of us get paid and otherwise conduct the business of day-to-day life: the quick grocery-store run when you realize you’re out of toilet paper, the swing by the drive-through to avoid having to actually make dinner.

However, for roughly 63 million unbanked or underbanked adults, navigating an increasingly cashless society without full access to banks can make even the most basic tasks difficult, if not impossible.

Prepaid cards offer unbanked individuals in particular, many of whom don’t trust banks or earn too little money to open an account, an alternative way to manage their money. Netspend is a provider of prepaid debit cards on the Visa and Mastercard networks — keep reading to learn more about how they work, their pros and cons and the fees you need to watch out for.

What is Netspend?

Founded in 1999, Netspend is a financial services company that specializes in reloadable prepaid debit cards for consumers who lack access to traditional banking or typically rely on “alternative financial services” such as check-cashing businesses or high-priced payday loans. Over the last 20-plus years, Netspend has grown to more than 5 million active accounts.

How does Netspend work?

Netspend’s prepaid cards function similarly to debit cards, but with one crucial difference: they’re not tied to an existing bank account. Otherwise, you can use a prepaid Netspend card as you would any other card: to make purchases, pay bills, cash checks, receive deposits and withdraw money from ATMs.

A Netspend card offers some of the same features as a traditional bank card, including on-the-go account management via mobile app, customizable text alerts, virtual account numbers to help protect against fraud and identity theft, zero liability and federal deposit insurance through the issuing bank. Netspend cards are issued by The Bancorp Bank, MetaBank and Republic Bank.

Replenishing your Netspend balance is easy thanks to a variety of loading options (more on that below). In addition, Netspend cards are compatible with PayPal and Western Union, allowing you to send money to friends and family and transfer funds between accounts as needed.

Who can qualify for a Netspend card?

Netspend doesn’t require a bank account or run a credit check, so pretty much anyone can qualify for a Netspend card. You’ll have to verify your identity by providing your name, date of birth, address and a government ID number, like the one on your passport or Social Security card, to have full use of the Netspend card, otherwise you can only make in-store transactions.

Primary cardholders need to be at least 18 years old, but Vermont citizens need not apply, as residents of the Green Mountain State are ineligible for a Netspend account.

How to sign up

Signing up for a prepaid Netspend card is fast and easy. To get started, fill out the online order form with the requested information. You’ll be asked to review the fees associated with the card, the cardholder agreement and Netspend’s privacy policy, as well as select the direct deposit options you’re interested in.

You’ll then choose a card design from among four options. You can customize your card with an image of your choice, but a $4.95 fee applies.

When you receive your Netspend card (about seven to 10 business days later, unless you pay for expedited delivery), follow the activation and identity-verification instructions that come with it. This includes choosing a PIN for ATM withdrawals and point-of-sale purchases.

After Netspend confirms your identity, you can add funds and start using your card right away.

How to use your Netspend card

As with all prepaid cards, your Netspend account’s purchasing power is limited to the amount of money that’s available for spending at any given time. You need to reload the card regularly to avoid transaction declines, especially if Netspend is your primary money management tool.

How to load and reload funds

One of the biggest benefits of a Netspend card is getting paid up to two days faster than a paper check through direct deposit. Unlike typical banks, Netspend makes payroll funds available upon receipt of payment instruction instead of posting funds at settlement.

Direct deposits aren’t limited to work paychecks, either: Social Security income, pension payments, unemployment benefits and tax refunds qualify for direct deposit too. You can also add funds to your account via mobile check load or visit one of Netspend’s 130,000-plus reload locations to deposit cash or a paper check.

What is the monthly fee for Netspend?

While you’re automatically enrolled in Netspend’s pay-as-you-go plan when you first sign up, you can switch to the monthly plan at any time over the phone or in the online account center. Here’s what each plan entails:

Which fee plan works best depends on the cardholder, but in general, the monthly option is probably the more cost-effective choice if you’re swiping your Netspend card more than once a week. After that, the $2 per-purchase fees in the pay-as-you-go plan will exceed the cost of the flat-rate plan, which comes with unlimited transactions for $9.95 per month.

Unfortunately, neither plan is inclusive of all the fees you could encounter while using your card. You’ll pay a fee for things like expedited mobile check load (the greater of 2 percent or $5 for government and payroll checks), over-the-counter withdrawals (the greater of 1 percent or $2.95), over-the-counter withdrawals at Netspend reload locations (the greater of 2.75 percent or $4), replacement card ($9.95) and ATM or ACH transaction declines ($1).

Some fees can be limited or avoided entirely. For instance, always use the lowest-cost reload location you can find. However, it’s easy to see how quickly those extra charges can add up, further illustrating the financial challenges for unbanked or underbanked individuals. After all, most people in these groups already earn low incomes.

Pros and cons of Netspend cards

While a prepaid Netspend card offers some of the same benefits as a traditional debit card — though not for free — potentially high fees based on normal account activity could make it prohibitively expensive. Here are some other pros and cons of using the service:

Pros

  • No minimum balance requirements
  • No late fees, overdraft fees or interest charges
  • Opportunity to upgrade to Netspend Premier (save almost 50 percent on monthly fees, earn cash back with Payback Rewards and get a custom card for free)
  • Optional savings account with a 5 percent APY for balances under $1,000
  • Optional pharmacy savings card (save up to 50 percent on prescription medication)
  • $20 refer-a-friend bonus

Cons

  • Not a credit-building product
  • $5.95 monthly inactivity fee after 90 days of no transactions, withdrawals or deposits
  • Excessive fees for day-to-day card usage
  • No free ATM access
  • No purchase cushion for non-Premier cardholders

Bottom line

If you’re concerned about your privacy or you lack access to traditional banking services, a Netspend Visa or Mastercard might be a money-management tool worth considering. And with a bit of advance planning, you could minimize those pesky fees to make it a more cost-effective option.

That said, if you’d rather not worry about getting nickel-and-dimed every time you swipe, look for a bank or credit union that offers second-chance accounts, which typically include both a free debit card and free paper checks.

Editorial Disclaimer

The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. It has not been provided or commissioned by the credit card issuers. However, we may receive compensation when you click on links to products from our partners.

Kelli Pate is a former contributor to CreditCards.com and a freelance writer and copy editor living in Kansas City, though she's a Jersey girl at heart. When she's not writing about personal finance and credit cards, she's immersing herself in the world of travel hacking.

What is Netspend? | CreditCards.com (2024)

FAQs

What is Netspend? | CreditCards.com? ›

Netspend's prepaid cards function similarly to debit cards, but with one crucial difference: they're not tied to an existing bank account. Otherwise, you can use a prepaid Netspend card as you would any other card: to make purchases, pay bills, cash checks, receive deposits and withdraw money from ATMs.

Why is my Netspend card being declined? ›

Here are the most common: Order billing information doesn't match the information on your card account. You don't have enough money in your account to cover the purchase, shipping, and taxes. Your card has been flagged for suspicious activity, has a freeze on the account, or is subject to a security review.

What is the Netspend controversy? ›

What was the lawsuit about? According to the FTC, many people who bought NetSpend prepaid debit cards were unable to access their funds, either because NetSpend denied or delayed activation of their card or because NetSpend blocked them from using it.

Is Netspend for people with bad credit? ›

There's no credit check and no upfront fees. To activate the Card Account, you will be required to provide your name, street address, date of birth and other information that will allow us to identify you.

Why is Netspend asking for my SSN? ›

1 IMPORTANT INFORMATION FOR OPENING A CARD OR DEPOSIT ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens an Account.

Why is my card declining even though I have enough money? ›

Why might my debit card be denied even if I have money in the account? It indicates an expandable section or menu, or sometimes previous / next navigation options. Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.

What to do if my card is declined? ›

The first item on your to-do list after your card is declined should be calling your credit card issuer. If you have an app for your credit card, you should check that, too. Look for fraud alerts or any suspicious activity within your transactions, as well as issues involving your balance and payments.

What is the lawsuit against Netspend? ›

The complaint alleges that some of Netspend's marketing did not clearly communicate the company's obligations under the USA PATRIOT Act to verify consumers' identities before activating their accounts. These requirements are designed to deter money laundering and terrorist financing.

What is going on with Netspend right now? ›

No, we are not detecting any problems with Netspend right now. The last outage detected for Netspend was on Friday, June 28, 2024 with a duration of about 42 minutes.

Can Netspend be trusted? ›

Netspend allows individuals to receive access to their direct deposit funds two days early, and your money is FDIC-insured via Netspend's relationship with three banks. The company does not charge overdraft fees and allows consumers to open a savings account that pays 5% on balances of less than $1,000.

What are the cons of Netspend? ›

Netspend's fees are a major drawback, especially the high ATM withdrawal fees. However, this card may be beneficial for anyone without a credit history looking for banking services or a spending management tool.

Is Chime better than Netspend? ›

Both function similarly, but have different features and benefits. One of the biggest things to consider is that Chime has no hidden fees², while Netspend® fees can pile up with monthly charges and more.

Can I borrow money from Netspend? ›

Can I get a loan or a payday advance from Netspend? No. Loans or payday advance loans are not available from Netspend. However, you can deposit loan proceeds from other companies into your Netspend account, just like with a bank account.

Does Netspend charge a monthly fee? ›

$9.95 per mo. Inactivity (after 90 days w/ no trans.) $5.95 per mo.

Why did I randomly get an all access Netspend card? ›

Tax Refunds: The Internal Revenue Service (IRS) may send a Netspend card if they do not have your direct deposit information on file. This can happen if you are eligible for a tax refund or if you are receiving Economic Impact Payments during times like the COVID-19 pandemic.

What company owns Netspend? ›

AUSTIN, May 1, 2023 — International payments company Rêv Worldwide (Rêv), in partnership with funds advised by Searchlight Capital Partners, L.P. (Searchlight), today completed its purchase of the Netspend consumer business from Global Payments (NYSE: GPN) in an all-cash transaction valued at $1 billion.

Why does my prepaid card keep getting declined? ›

There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.

Why is my instant card declining with money on it? ›

Transactions can be declined for insufficient balance, wrong PINs, card status or other data mismatches. You don't have a sufficient balance for the transaction - check your balance in the app's dashboard. Make sure you are entering in the 16 digit card and CCV numbers correctly.

Is Netspend having issues right now? ›

No, we are not detecting any problems with Netspend right now. The last outage detected for Netspend was on Friday, June 28, 2024 with a duration of about 42 minutes.

How do I get my Netspend card unblocked? ›

To unblock your Netspend card, contact their customer service via phone at 1-866-387-7363 or by email at customerservice@netspend.com. You may also reach out to Netspend customer support via their social networking pages on Facebook, Twitter, and Instagram.

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